Process

CONSULTATION

First we will ask you to provide all event needs and requests via our Quote Request Form or e-mail. If you are local, we’d love to set up an initial consultation within a 10-mile radius of Randolph/Stoughton at a public and mutually convenient location to discuss your project in further detail.** To avoid yield loss, Invytations cannot proceed with the custom design process unless a nonrefundable 50-percent deposit and signed contract are received so unfortunately, requests for proofs or samples prior to officially ordering cannot be honored. We apologize for any inconvenience this may cause. We also ask that you review our policies before proceeding to order with us so that everyone is on the same page.

 

QUOTE/CONTRACT

After reviewing all project details and needs, we account for deadline, budget, time, and expenses and then provide you with a quote and contract for your review. Once we are in agreement, you will return a signed hard copy of the contract to us. If you are not local, you may return a signed and scanned copy of the contract electronically.

DEPOSIT

We require a nonrefundable 50-percent deposit via cash, electronic transfer via Bank of America, Venmo (mobile app owned by PayPal with no transaction fees), or check made payable to Vy Vy Vo before we begin the custom design process. PayPal is a payment option, but is subject to a 3% transaction fee that the client is responsible for. Clients may also opt to pay in full up-front if that is preferred and more convenient. Please note that all deposits and payments are nonrefundable. Because custom designs take time, we ask that order requests are given at least 3 months* in advance of deadline. If not, a rush fee will be incurred.

*More advanced notice may be required depending on our current queue and for more complex or larger orders, particularly weddings.

DESIGN/DELIVERY

Once your contract and deposit are received and pending our current queue at the time, we start on your custom design order. We operate on a first-come, first-served basis so clients who are already in queue are worked on before your order is started. We will send you proofs electronically for your review and selection as soon as possible. We offer three complimentary rounds of edits for electronic proofs. For Invytations, a round constitutes any changes that can be completed within 15-30 minutes. We will do our best to make sure everything is to your satisfaction. If any further revisions or entirely new design layouts are needed, there is a $60+ surcharge (subject to increase depending on complexity of edits or new design) for each additional round. Once a proof is approved by you and if a printed sample is factored into the contract, we will send the approved proof to print production and assembly and then ship the printed sample for your review. If a client has a preferred proof or sample date, this must be discussed, established, and agreed upon ahead of time in the contract. Please note that if we end up having capacity to complete a proof or sample ahead of schedule, the in-hand deadline for the order will still remain as is on the contract. An earlier turnaround of a proof or sample does not entitle client to change the final deadline as all deadlines are intentionally set based on our current queue. Once your design and layout are finalized and once you sign off on the proof and/or printed sample via e-mail, we will send you a final invoice for the remaining balance of the agreed-upon quote to be paid before files are released for final print production and assembly. We will assemble your order and add any embellishments, if necessary. If you are local, you may pick up your order in person in Randolph/Stoughton directly from us. If you are not local or do not want to pick up your order,** we will ship finished product to you as discussed and agreed upon in the initial consultation and contract.

**Due to the current climate amid the COVID-19 pandemic, we are unable to honor any in-person consultations and pickup arrangements at this time. All consultations will be conducted virtually via Zoom, Google Hangouts, Skype, WhatsApp, or FaceTime, and all completed orders will be shipped.

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Testimonials

"We used Invytations for our save the dates. I honestly couldn't have asked for a better experience with Vy Vy. I told her my theme, colors, and general idea of what I wanted, and she did the rest. Even when she finished the design, and I asked her to swap out the main picture, she didn't bat an eye, she just did it. Her designs are flawless, and I couldn't have been happier with our save-the-date postcards. Can't wait to use her for our wedding invitations."

Maria M., Medford, MA

Invytations
5.0
2016-10-12T11:30:26+00:00

Maria M., Medford, MA

"We used Invytations for our save the dates. I honestly couldn't have asked for a better experience with Vy Vy. I told her my theme, colors, and general idea of what I wanted, and she did the rest. Even when she finished the design, and I asked her to swap out the main picture, she didn't bat an eye, she just did it. Her designs are flawless, and I couldn't have been happier with our save-the-date postcards. Can't wait to use her for our wedding invitations."

"Vy Vy designed and printed my save the dates and invitations. I had a quick turnaround time on both orders. She had great communication from quoting the product all the way to delivery. She was also flexible with my requests and was able to meet my budget needs. I am happy we were able to use Invytations for both orders as the colors and patterns were consistent, and I did not have to worry about the quality and timeliness of the product delivery. She was very knowledgeable and gave me great suggestions. Vy Vy went above and beyond and left me a lovely note with recommendations on mailing out the invitations. She must have known that I would forget these tiny details! 🙂 I would highly recommend Invytations for your invitation needs. Everyone has been texting us letting us know how beautiful they came out!"

Valleria M., Revere, MA

Invytations
5.0
2015-12-18T19:58:46+00:00

Valleria M., Revere, MA

"Vy Vy designed and printed my save the dates and invitations. I had a quick turnaround time on both orders. She had great communication from quoting the product all the way to delivery. She was also flexible with my requests and was able to meet my budget needs. I am happy we were able to use Invytations for both orders as the colors and patterns were consistent, and I did not have to worry about the quality and timeliness of the product delivery. She was very knowledgeable and gave me great suggestions. Vy Vy went above and beyond and left me a lovely note with recommendations on mailing out the invitations. She must have known that I would forget these tiny details! 🙂 I would highly recommend Invytations for your invitation needs. Everyone has been texting us letting us know how beautiful they came out!"

"Vy Vy delivered the best. She was able to interpret our visions and turn it into something amazing. The quality and detail she puts into the work far exceeded our expectations. She delivers the best to her clients and was always responsive and helpful. Looking forward to working with her on our next event."

Amanda B., Randolph, MA

Invytations
5.0
2018-08-29T15:09:48+00:00

Amanda B., Randolph, MA

"Vy Vy delivered the best. She was able to interpret our visions and turn it into something amazing. The quality and detail she puts into the work far exceeded our expectations. She delivers the best to her clients and was always responsive and helpful. Looking forward to working with her on our next event."

"We recently worked with Vy Vy for our baby shower invitations. It was our third time working with her (past work includes our wedding invites and a 60th birthday party invite) and each time she has gone above and beyond with her work. She is always able to put our crazy ideas into reality. For our baby shower, we did a display shower. Vy Vy was able to come up with custom tags that our guests were able to put on their presents so people still felt as though their gift was displayed. The nautical design pulled our theme together and even had the same anchor as our wedding invitations! These are just a few of the ways Vy Vy always works to put special touch on her creations and we would love to work with her again!"

Kelly G., North Andover, MA

Invytations
5.0
2018-10-05T13:25:06+00:00

Kelly G., North Andover, MA

"We recently worked with Vy Vy for our baby shower invitations. It was our third time working with her (past work includes our wedding invites and a 60th birthday party invite) and each time she has gone above and beyond with her work. She is always able to put our crazy ideas into reality. For our baby shower, we did a display shower. Vy Vy was able to come up with custom tags that our guests were able to put on their presents so people still felt as though their gift was displayed. The nautical design pulled our theme together and even had the same anchor as our wedding invitations! These are just a few of the ways Vy Vy always works to put special touch on her creations and we would love to work with her again!"

"I hired Invytations in September to design my custom wedding invitations. I sent Vy Vy a few photos of my vision, the color palette my fiancé and I liked, and the theme that we were going with. She sent us a list of fonts to review so we could narrow down which ones we liked. After that, she brought our vision to life! We asked for a couple of small revisions (font, color, placement, etc.) and her final design was even better than we could have imagined. She is so pleasant to work with, takes your budget into account, and is very detail-oriented and efficient. All of my friends, family, and vendors absolutely loved the invitations - they are so classy, well-designed, and elegant - and we were so ecstatic about the response. I hired her again for a custom sign request for our wedding. She used the same fonts from our invitation and designed a piece that is one-of-a-kind. Vy Vy does a truly amazing job putting so much thought and care into each and every one of her custom designs."

Samantha L., Ashland, MA

Invytations
5.0
2020-01-10T13:06:42+00:00

Samantha L., Ashland, MA

"I hired Invytations in September to design my custom wedding invitations. I sent Vy Vy a few photos of my vision, the color palette my fiancé and I liked, and the theme that we were going with. She sent us a list of fonts to review so we could narrow down which ones we liked. After that, she brought our vision to life! We asked for a couple of small revisions (font, color, placement, etc.) and her final design was even better than we could have imagined. She is so pleasant to work with, takes your budget into account, and is very detail-oriented and efficient. All of my friends, family, and vendors absolutely loved the invitations - they are so classy, well-designed, and elegant - and we were so ecstatic about the response. I hired her again for a custom sign request for our wedding. She used the same fonts from our invitation and designed a piece that is one-of-a-kind. Vy Vy does a truly amazing job putting so much thought and care into each and every one of her custom designs."

"Vy Vy was our favorite vendor to work with throughout our planning process. Her attention to detail and ability to deliver our dream invitation made the process exciting and fulfilling. Vy Vy is a true professional, her experience is second to none. She was able to identify many aspects of the process that my fiancee and I either didn't know existed or would have found out when it was too late. For a long time we assumed invitations were a minor piece to the puzzle, but Vy Vy opened our eyes to all the details and planning that goes into the process. I would recommend her to any couple seeking to make their experience as seamless as possible!"

Paul M., Bridgewater, MA

Invytations
5.0
2021-09-08T14:57:35+00:00

Paul M., Bridgewater, MA

"Vy Vy was our favorite vendor to work with throughout our planning process. Her attention to detail and ability to deliver our dream invitation made the process exciting and fulfilling. Vy Vy is a true professional, her experience is second to none. She was able to identify many aspects of the process that my fiancee and I either didn't know existed or would have found out when it was too late. For a long time we assumed invitations were a minor piece to the puzzle, but Vy Vy opened our eyes to all the details and planning that goes into the process. I would recommend her to any couple seeking to make their experience as seamless as possible!"

"I absolutely love my wedding invitations from Invytations. I searched for awhile, had a few samples printed, received several quotes from a few online vendors, and nothing came close to the quality that Invytations had to offer. I was looking for a rustic feel, but at the same time a very elegant and classy design. Vy Vy worked with me every step of the way sending sample photos of the materials, digital proofs, and even providing two live proofs for me to choose from. I’m so glad I chose Vy Vy. The proofs and the final invitations were completed ahead of schedule. Thank you, Vy Vy - you have exceeded my expectations!"

Julia C., Holbrook, MA

Invytations
5.0
2016-09-07T15:54:14+00:00

Julia C., Holbrook, MA

"I absolutely love my wedding invitations from Invytations. I searched for awhile, had a few samples printed, received several quotes from a few online vendors, and nothing came close to the quality that Invytations had to offer. I was looking for a rustic feel, but at the same time a very elegant and classy design. Vy Vy worked with me every step of the way sending sample photos of the materials, digital proofs, and even providing two live proofs for me to choose from. I’m so glad I chose Vy Vy. The proofs and the final invitations were completed ahead of schedule. Thank you, Vy Vy - you have exceeded my expectations!"

"Vy Vy understood my vision for invitations and executed them promptly, and I was very happy with the invitations. I would not hesitate to use Invytations again and/or recommend to a friend."

Sonja S., Brighton, MA

Invytations
5.0
2015-11-25T13:39:53+00:00

Sonja S., Brighton, MA

"Vy Vy understood my vision for invitations and executed them promptly, and I was very happy with the invitations. I would not hesitate to use Invytations again and/or recommend to a friend."

"Had an amazing experience with her. I found her on The Knot. She worked very patiently with my fiancé and myself to make our wedding invitations, and they came out amazing. She’s very hardworking and doesn’t stop until she reaches the goal. If you ask me, everyone should book her. Thanks for the amazing experience, Vy!"

Iyisha P., Boston, MA

Invytations
5.0
2018-08-29T15:10:24+00:00

Iyisha P., Boston, MA

"Had an amazing experience with her. I found her on The Knot. She worked very patiently with my fiancé and myself to make our wedding invitations, and they came out amazing. She’s very hardworking and doesn’t stop until she reaches the goal. If you ask me, everyone should book her. Thanks for the amazing experience, Vy!"

"Hiring Vy Vy to do my invitations was the best decision I made!! She is amazing! At first I was a bit skeptical in meeting with her because I had found her by searching on the web for invitations near me. But from the moment we sat down with her until the very end product, she never changed. She was very respectful, organized, reliable, professional, and honest. She notified me every step she took. I never felt that I had to look for her for a status update. When it was time to explain what we were looking for, she kept saying "I know exactly what you want," "I have just the thing," she clearly was listening to me and knew what I wanted. She went above and beyond to provide me with my vision. I definitely recommend Vy Vy to anyone who's planning any type of event. I promise you, you will not be disappointed! I will be using her again for my next event."

Nelida S., Roxbury, MA

Invytations
5.0
2018-11-15T21:10:55+00:00

Nelida S., Roxbury, MA

"Hiring Vy Vy to do my invitations was the best decision I made!! She is amazing! At first I was a bit skeptical in meeting with her because I had found her by searching on the web for invitations near me. But from the moment we sat down with her until the very end product, she never changed. She was very respectful, organized, reliable, professional, and honest. She notified me every step she took. I never felt that I had to look for her for a status update. When it was time to explain what we were looking for, she kept saying "I know exactly what you want," "I have just the thing," she clearly was listening to me and knew what I wanted. She went above and beyond to provide me with my vision. I definitely recommend Vy Vy to anyone who's planning any type of event. I promise you, you will not be disappointed! I will be using her again for my next event."
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